PRIVACY POLICY

Last Updated: 11/13/2025

Welcome to Tripzo (“Tripzo,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, membership portal, advertising tools, forms, and other services (collectively, the “Services”).

By accessing or using Tripzo, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. INFORMATION WE COLLECT

We collect information in the following ways:

1.1 Information You Provide Directly

This includes:

Personal Information: Name, email, phone number, address, date of birth.

Membership Information: Account details, login credentials, billing information.

Payment Information: Card details or payment methods (processed securely via third-party payment processors; Tripzo does not store full card numbers).

Timeshare Information: Property details, ownership verification, rental/sale information.

Form Submissions: When requesting partner services (e.g., Timeshare Exit company referral).

Communications: Customer service inquiries, emails, surveys, or community messages.

Verification Documents: If required for Timeshare listings or identity validation.

1.2 Information Collected Automatically

When you interact with Tripzo, we automatically collect:

Usage Data: Pages visited, time spent on site, clicks, referring URLs.

Technical Data: IP address, browser type, device type, operating system.

Cookies & Tracking Technologies: Pixel tags, web beacons, session identifiers.

These technologies help us provide and improve the platform, track analytics, enhance user experience, and support marketing efforts.

1.3 Information from Third Parties

We may receive information about you from:

Payment processors

Affiliate or referral partners

Social media accounts (if connected)

Third-party Timeshare Exit partner

Marketing and analytics tools

2. HOW WE USE YOUR INFORMATION

Tripzo uses your information for purposes including:

Account creation & management

Membership access & billing

Processing payments

Providing customer support

Advertising your timeshare (if subscribed)

Sending marketing emails, SMS updates, or notifications

Improving our services and user experience

Preventing fraud or unauthorized activity

Complying with legal obligations

Forwarding information you submit to third-party partners at your request

You consent to receiving emails, SMS, or calls relevant to your membership, services, and Tripzo updates.

3. HOW WE SHARE YOUR INFORMATION

We may share your information with:

3.1 Service Providers

Trusted vendors that help us operate Tripzo, such as:

Payment processors

Email/SMS providers

Hosting and IT support

Customer service platforms

Analytics companies

They receive only what they need to perform their services.

3.2 Third-Party Partners (Including Timeshare Exit Partner)

If you complete a form requesting assistance from a partner:

Tripzo sends your information to the partner.

The partner contacts you directly.

Tripzo may earn a referral fee.

Tripzo is not responsible for third-party decisions, outcomes, pricing, or policies.

3.3 Advertising & Marketing Partners

We may share anonymous or aggregated data for:

Analytics

Ad retargeting

Campaign performance tracking

We do not sell your personal information.

3.4 Legal & Compliance Requirements

We may disclose information if required to:

Comply with law or government requests

Protect our legal rights

Enforce membership terms

Prevent fraud, security issues, or harm

4. COOKIES & TRACKING TECHNOLOGIES

Tripzo uses cookies and tracking tools to:

Enable core website functionality

Remember preferences

Analyze website traffic

Improve speed and performance

Support marketing and retargeting

You may disable cookies in your browser settings, but some features may not work properly.

5. DATA RETENTION

Tripzo retains your information only as long as necessary to:

Maintain your account

Provide services

Meet legal obligations

Resolve disputes

Enforce agreements

You may request deletion of your data (see Section 9).

6. DATA SECURITY

We use industry-standard safeguards to protect your data, including:

Encryption

Secure socket layer (SSL) technology

Access controls

Password hashing

Limited employee access

However, no system is 100% secure. You use Tripzo at your own risk.

7. CHILDREN’S PRIVACY

Tripzo is not intended for anyone under 18 years old.
We do not knowingly collect data from children.
If we learn that we have collected such information, we will promptly delete it.

8. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights including:

Access to the personal data we hold

The right to correct inaccurate data

The right to request deletion

The right to opt out of marketing

The right to restrict certain processing

Data portability rights

Requests may be submitted to:
Email: [email protected]

9. YOUR CHOICES

9.1 Marketing Emails & SMS

You may unsubscribe from emails or SMS messages at any time using the link or instructions provided.

9.2 Account Deletion

You may request account removal by contacting customer support.

9.3 Updating Information

You may update your account information in your profile settings.

10. THIRD-PARTY LINKS

Tripzo may contain links to external websites.
We are not responsible for their privacy practices.
Review their policies before submitting personal data.

11. INTERNATIONAL USERS

If you access Tripzo from outside the United States, you consent to data transfer and processing in the U.S., which may have different privacy laws.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time.
The “Last Updated” date at the top will reflect revisions.
Continued use of our Services means you accept the updated policy.

13. CONTACT US

For questions, concerns, or privacy requests:

Tripzo – Privacy Department
Location: Woodbury, New Jersey
Email: [email protected]
Phone: (877) 734-7706